The Knowledge

Last week I aggregated all the most current resources I had found on lean usability testing into one post. As promised, this follow up post is about my personal experiences and lessons learned from doing Commando Usability Testing (CUT). I did CUT with around 30 different users in at least 5 different locations (all cafes): 3 in Palo Alto last summer and fall, and 2 in NYC this fall and winter.

What is CUT?

I had never heard it called this until Andre’s usability presentation last week. But what an awesome name . CUT is the most informal and low-cost style of usability testing. Basically you go into the field (usually a coffee shop) with your laptop and find random strangers to do user testing/customer development on.

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By Carter, Feb 22 2010